Frequently Asked Questions
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Perkly is an AI-powered loyalty platform that rewards responsible and sustainable purchases using banking data. We incentivize consumers to make better purchasing decisions by offering Perkly Points based on the responsibility and sustainability of their transactions.
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Perkly connects to your bank account via open banking technology, categorizes your purchases based on sustainability and responsibility, and automatically rewards you with Perkly Points for eligible transactions. These points can be redeemed for discounts, perks, or other rewards from our partner brands.
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Perkly is available to anyone who wants to earn rewards for making responsible and sustainable shopping choices. We are currently launching in The Nordic Countries with plans to expand globally.
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Yes, Perkly is free for consumers. We generate revenue through partnerships with responsible businesses that want to reach sustainability-conscious customers.
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You earn Perkly Points by making purchases that align with sustainability, responsibility and impulsivity Purchases are categorized into tiers, using commnly used MCC codes by financial institutes. Each category gives you points as a percentage from the value of the purchase.
Earning percentages are determined using following factors:
Sustainability of the category
Necessity of the transaction (e.g. fuel is necessary)
Impulsiveness of the transaction (low impulsiveness = more planned purchases, which earn less points)
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Purchases from 2nd hand, sharing, sustainable brands, local businesses, and eco-friendly services earn the highest points. Fast fashion, high-carbon travel, and impulse buys earn fewer or zero points.
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You can redeem Perkly Points for discounts, gift cards, experiences, or exclusive offers from our partner brands. The redemption options are available in the Perkly app.
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Yes, Perkly Points expire after 12 months if they are not redeemed. We encourage users to redeem points regularly to maximize their benefits.
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Absolutely! We use bank-level security and encryption to protect your data. We do not store or share sensitive banking information.
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Perkly only accesses transaction data related to categorizing purchases and calculating rewards.
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Yes, you can disconnect your bank account from Perkly at any time through the app settings.
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Businesses that offer sustainable products and services can join Perkly as a partner to attract conscious consumers. Contact us at info@perkly.app for partnership inquiries.
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Businesses gain access to a loyal customer base that prioritizes sustainability, increased brand visibility, and insights into responsible consumer behavior.
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Ensure that your bank is connected, and check if your purchases fall into eligible categories. If you need assistance, contact our support team at support@perkly.app.
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Sometimes, transactions take time to be processed. If your balance doesn’t update after 48 hours, reach out to our support team.
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You can reach us via email at support@perkly.app or through the support section in the Perkly app.